Shipping Policy
Last updated: 21 September 2026 · Applies to all orders placed through UV Works Pty Ltd
01 Where we ship
We ship worldwide from Sydney, NSW via Australia Post. Our current delivery zones are Australia, New Zealand, selected countries in Asia (Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand), the United States, Canada, the United Kingdom, and the rest of Europe. Camera caps also ship to the rest of the world.
If your country isn't on this list, see Section 7 — we can often still work something out.
02 Order processing times
As a custom print-to-order business, all products are printed and prepared after your order is placed. Orders are processed and dispatched within 24–48 business hours of order confirmation.
Please note that processing time is separate from delivery time. Business hours are Monday to Friday, excluding Australian public holidays.
03 Delivery timeframes
All orders are shipped from Sydney, NSW via Australia Post. Delivery timeframes are estimates only and are not guaranteed. Delays may occur during peak periods (e.g. Christmas) or due to circumstances outside our control.
Australia
| Region | Estimated delivery |
|---|---|
| NSW / ACT | 3–5 business days |
| VIC / QLD | 3–6 business days |
| SA / TAS / NT | Up to 10 business days |
| WA | Up to 13 business days |
| Remote areas | Additional time may apply |
International
International orders arrive within 15–30 business days after dispatch, depending on destination and local postal handling. Tracked camera cap orders often arrive sooner.
04 Shipping costs
Stickers
Stickers ship as untracked mail by default unless the tracked or express option is selected on checkout. All prices in AUD.
Australia
| Service | Rate |
|---|---|
| Standard Letter (untracked) | $2 |
| Standard Letter (tracked) | $5.50 |
| Express (tracked) | $10 |
International
Flat-rate untracked shipping by zone.
| Zone | Countries | Rate |
|---|---|---|
| New Zealand | — | $3.45 |
| Asia | Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand | $3.75 |
| US & Canada | — | $4.40 |
| UK & Europe | United Kingdom and the rest of Europe | $4.70 |
Camera caps
Camera caps ship as tracked parcels with a tracking number, both within Australia and internationally. All prices in AUD.
Australia
| Service | Rate |
|---|---|
| Standard parcel (tracked) | $11 |
| Express Post (tracked) | $14 |
International
Flat-rate tracked shipping by zone.
| Zone | Countries | Rate |
|---|---|---|
| New Zealand | — | $19 |
| Asia | Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand | $22 |
| US & Canada | — | $24 |
| UK & Europe | United Kingdom and the rest of Europe | $30 |
| Rest of World | All other destinations | $36 |
05 Order tracking
Stickers are shipped untracked by default, both within Australia and internationally. This keeps sticker shipping affordable, but means there are no live tracking updates once your parcel is in the mail. Australian sticker orders can upgrade at checkout to tracked delivery ($5.50) or Express tracked delivery ($10) — both come with an Australia Post tracking number emailed to you once dispatched, and can be followed via the Australia Post tracking portal.
Camera caps are always shipped tracked, both within Australia and internationally, at no extra step. A tracking number is emailed to you once your order is dispatched, and can be followed via the Australia Post tracking portal.
06 Missing or delayed orders
If your order hasn't arrived within the estimated delivery window, please wait a few extra business days first — postal delays are common and most parcels turn up shortly after.
If it still hasn't arrived:
- Tracked orders (all camera caps, and Australian sticker orders with the tracking upgrade): Check your tracking number via Australia Post for the latest status. If tracking shows an issue or the parcel is significantly delayed, contact us and we will follow up on our end. You can also lodge a missing item claim directly through Australia Post at auspost.com.au.
- Untracked orders (stickers without the tracking upgrade): Get in touch via our contact page and we will do our best to help. Please allow the full delivery window to pass before reaching out.
07 International orders
Don't see your country in our shipping zones? Get in touch via our contact page and let us know where you're based — we can often work something out.
International customers are responsible for any local customs duties, taxes, or import fees that may apply on arrival. These are set by your local authorities and are outside our control. For camera cap orders to the United States, these charges are calculated and collected upfront at checkout through Zonos, so nothing further is owed on delivery.
08 Changes to this policy
Our shipping options, rates, and timeframes may change as we grow. We will update this page to reflect any changes, including the "Last updated" date at the top. We recommend checking back periodically.